ELTAF Workshop: Teaching Communication Skills in Today's Business World

14:00-17:00 with a coffee break

Location: Cosmopolitan Restaurant & Konferenz, Im Hauptbahnhof 1, 60329 Frankfurt am Main. Lift located opposite platform 4. Parking in Hauptbahnhof Süd Parking Garage, Mannheimerstrasse.

Directions .


Ian Badger: Teaching Communication Skills in Today's Business World

We will look at four main barriers to clear business communication in English, and how working with authentic listening materials can help to overcome them. The main barriers can be identified as: unfamiliar native and non-native accents, jargon and idiomatic language, different cultural practices, and new (and old) technologies. We will also identify some other familiar obstacles!


With specific attention to the main barriers, I will analyse key features of authentic recordings and give practical tips on how to use these to develop strategies to help students understand and be understood in their everyday working lives. We will look at recordings that can be used to help learners with communication skills such as short presentations, conference calls and voicemails. Finally, we will discuss how authentic recordings can be used to raise learners’ awareness of how they might be able to adapt their own language to be understood more clearly in the global workplace.


Join us afterwards for a networking hour!


Ian Badger is a partner in Business and Medical English Services (www.bmes.co.uk). He is based in Bristol, UK but travels widely as a consultant and trainer for international companies helping to improve the effectiveness of their communications. His strong view is that learning to understand English however it is spoken is a core skill in business English.


Ian is the author of Collins English for Business: Listening which was shortlisted for a 2012 British Council ELTON award. The iPad app based on this material won the 2012 David Riley award for innovation in Business English and ESP. He is also author of Collins English for Life: Listening, co-author of the four-level series, English for Business Life and author of Everyday Business English and Everyday Business Writing in the English for Work series.


Cost for ELTAF members: EUR 5; non-members: EUR 10

For all workshops: In order for us to book the right size room, you need to register by sending a separate email to:  and pay the workshop fee to the ELTAF account with the Postbank Frankfurt:
ELTAF e.V. Account no. 756 47 600, Bank code: 500 100 60.
State the title of the workshop in the reference line. Your registration is only complete when you have transferred the workshop fee.